Shipping policy

4. Shipping Policy — Fat Boys Cards

We ship fast, pack carefully, and aim to get your order to you in perfect condition.

Processing Time
Orders are dispatched within 1 business day (excluding weekends and public holidays).
Pre-orders ship once the product is officially released and in stock.

Domestic Shipping (Australia)

  • Standard delivery: 2–7 business days depending on your location

  • Tracking details are provided once dispatched

New Zealand Shipping

  • Estimated 7–14 business days

  • Customs charges or import taxes may apply and are the buyer’s responsibility

Future International Shipping
We plan to ship worldwide soon — global rates and timelines will be added once available.

Lost or Damaged Parcels
All shipments include tracking. If a parcel is lost or arrives damaged, contact us within 7 days. We’ll investigate with the courier and, if it’s clear the fault lies with us or our shipping partners, we’ll provide a replacement or refund.

Address Accuracy
Please double-check your delivery details. If an incorrect address is provided and the parcel is returned to us, re-delivery charges may apply.

We treat every order as if it’s our own collection — packed securely and sent with care.